IDEnforcer
Terms of Use

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and IDEnforcer (“IDEnforcer,” “we,” “us,” or “our”) governing your access to and use of the IDEnforcer platform, including the Cloud Portal, Bridge application, any associated APIs, mobile components, and related services (collectively, the “Platform”).

By accessing the Platform, activating a Bridge device, logging into the Cloud Portal, or otherwise using any component of IDEnforcer, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

IDEnforcer is a venue security and identity management platform designed for use by licensed business operators (e.g., bars, nightclubs, entertainment venues). The Platform consists of the following components:

IDEnforcer reserves the right to modify, update, suspend, or discontinue any component of the Platform at any time, with or without notice, and shall not be liable for any such changes.

Access to the Platform is restricted to:

• Business entities that have executed a valid IDEnforcer service agreement
• Authorized employees, contractors, or agents of licensed venue operators
• Individuals who are at least 18 years of age
• Users acting within the scope of their venue’s authorized use

You represent and warrant that:

• You have full legal authority to bind yourself and, where applicable, your organization to these Terms
• Your use of the Platform complies with all applicable local, state, and federal laws
• You are not accessing the Platform for any unlawful, deceptive, or competitive intelligence purpose
• You will not permit unauthorized individuals to access your account or credentials

You are solely responsible for maintaining the confidentiality and security of your Cloud Portal login credentials, Bridge Admin PIN, and any API keys or access tokens associated with your account. You agree to:

• Use a strong, unique password for your Cloud Portal account
• Not share login credentials with any unauthorized individual
• Set and protect a Bridge Admin PIN for all sensitive on-device operations
• Notify IDEnforcer or your account administrator immediately upon suspecting unauthorized access
• Log out of the Cloud Portal after each session on shared or unattended devices

IDEnforcer is not liable for any loss or damage arising from your failure to protect your account credentials. Any activity that occurs under your account credentials is your responsibility.

The Platform processes personal information from government-issued identification documents, including names, dates of birth, addresses, ID numbers, and photographs. As a venue operator using IDEnforcer, you acknowledge and agree that:

IDEnforcer’s collection, use, and storage of data on its infrastructure is governed by the IDEnforcer Privacy Policy. You are responsible for your own independent compliance obligations as a data controller in your jurisdiction.

The Platform includes a Law Enforcement Portal that permits authorized law enforcement officers to request scan records associated with specific incidents. You agree that:

• You will not provide law enforcement access credentials to individuals who are not verified law enforcement officers
• All law enforcement data disclosures will comply with applicable legal standards, including valid legal process where required
• You assume full responsibility for verifying the identity and authority of any law enforcement officer requesting access through your venue’s portal
• IDEnforcer provides this functionality as a technical tool only and does not independently verify or validate law enforcement requests made through your account

You agree not to:

• Use the Platform for any purpose that violates applicable law or regulation
• Attempt to reverse-engineer, decompile, disassemble, or extract source code from any component of the Platform
• Attempt to gain unauthorized access to any account, server, network, or database
• Introduce malware, viruses, or any other malicious or disruptive code into the Platform
• Use automated scripts, bots, or scraping tools to access, query, or extract data from the Platform
• Impersonate any person or entity or falsely represent your affiliation with any organization
• Use the Platform to build a competitive product or service, or to benchmark it against a competing product
• Remove, obscure, or alter any copyright, trademark, or proprietary rights notice in the Platform
• Sublicense, resell, or otherwise commercially exploit the Platform without a separate written agreement with IDEnforcer

Violation of this section may result in immediate suspension or termination of your account, civil liability, and criminal prosecution where applicable.

The IDEnforcer Platform, including all software, source code, algorithms, user interfaces, designs, logos, trademarks, and documentation, is the exclusive property of IDEnforcer and its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms and your active service agreement, IDEnforcer grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal venue security operations. No other rights are granted.

You retain ownership of all scan data and content you submit to the Platform. By submitting data, you grant IDEnforcer a limited license to store, process, and transmit that data as necessary to provide the Platform services.

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IDENFORCER EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
• WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF ID SCAN RESULTS
• WARRANTIES THAT THE PLATFORM WILL DETECT ALL FRAUDULENT OR ALTERED IDENTIFICATION DOCUMENTS
• WARRANTIES THAT USE OF THE PLATFORM WILL PREVENT ANY SECURITY INCIDENT AT YOUR VENUE

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IDENFORCER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

• Loss of revenue, profits, data, goodwill, or business opportunities
• Security incidents, injuries, or property damage occurring at your venue
• Failure to identify a banned or watchlisted individual
• Service interruptions, data loss, or system unavailability
• Any claims arising from your violation of applicable privacy or identity laws

IN NO EVENT SHALL IDENFORCER’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO IDENFORCER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the foregoing limitations apply to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless IDEnforcer and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation
• Your use or misuse of the Platform
• Any data breach, privacy violation, or unauthorized disclosure resulting from your failure to secure your account or comply with applicable law
• Any claim by a patron, employee, or third party arising from actions taken or not taken at your venue
• Your failure to post required privacy disclosures or obtain required consents

IDEnforcer reserves the right to suspend or terminate your access to the Platform, with or without notice, for any of the following reasons:

• Violation of these Terms or any applicable law
• Non-payment of fees owed under your service agreement
• Use of the Platform in a manner that poses a security risk or legal liability to IDEnforcer or third parties
• Expiration or termination of your service agreement
• Extended account inactivity

Upon termination, your right to access the Platform ceases immediately. You are responsible for exporting any data you wish to retain before termination. IDEnforcer will handle any remaining data in accordance with its Privacy Policy and your data retention settings.

These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall first be submitted to good-faith negotiation between the parties. If not resolved within thirty (30) days, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Indiana.

Class action waiver: You agree that any arbitration or court proceeding shall be conducted on an individual basis only and not as a class, consolidated, collective, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

IDEnforcer reserves the right to update or modify these Terms at any time. When changes are made, we will update the effective date shown at the top of this page. Material changes may also be communicated through the Cloud Portal or your account contact.

Your continued use of the Platform following any update constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease use of the Platform and contact IDEnforcer to terminate your account.

For SMS-specific terms, see the SMS Alert Terms of Service and SMS Privacy Policy.