Scan a guest's ID at the front desk. Verify identity, flag banned individuals, and keep a record of every check-in -- across all your properties.
Guests using stolen credit cards or fake IDs cost hotels thousands per incident. A barcode scan verifies the ID is real and matches the reservation.
A guest banned for property damage or disruptive behavior checks in at another property under the same brand. Without a shared system, the front desk has no way to know.
When a guest disputes a charge, you need proof they were actually there. A timestamped ID scan with a photo is stronger evidence than a signature on a receipt.
Many jurisdictions require hotels to collect and retain guest identification records. Paper logs are incomplete and hard to search when regulators come asking.
Get a personalized demo for your hotels & resorts operation.